Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. Please carefully review our return and refund policy below:

1. No Returns After Delivery
Once a product has been delivered, we do not accept returns under any circumstances. We encourage you to carefully review your order before confirming your purchase.

2. Damaged or Defective Products
If your product arrives damaged or defective, we will require a clear unboxing video to initiate a replacement or refund. This video must clearly show the damage or defect and must be provided within 48 hours of receiving your product.

3. Return Shipping
If your return is approved, the customer will be responsible for sending the product back to us using a reliable courier service with tracking. Once the product is returned and inspected, we will proceed with issuing a refund or replacement, whichever was communicated earlier during the confirmation.

4. Replacement or Exchange
We will issue a refund or replacement once we confirm the issue with the product. The action (refund or replacement) will be based on the details communicated during the return approval process.

Replacement Or Exchange will be delivered within 5 to 10 working days.

For damaged or defective products, once confirmed, we will issue a full or partial refund.
For missing items, if we are unable to fulfill the missing item(s), we will issue a refund for the missing items.

5. Non-Returnable Products
Certain products are not eligible for return or refund:

Products that have been used, opened, or damaged by the customer.
Products marked as non-returnable in the product description.
6. Timeframe for Reporting Issues
You must notify us of any damaged or missing items within 48 hours of delivery. Claims made after 48 hours will not be accepted.

7. Refund Eligibility
Refunds will be issued based on the following:

Damaged or Defective Products: After confirming the damage or defect through the unboxing video, we will issue a full or partial refund.
Missing Items: If we are unable to fulfill the missing item(s), we will issue a refund for the missing items.

8. Refund Time Frame

Once the Order Is Delivered Return Back To our Ware House Then Refund will be Issued within 3 to 5 Working Days.

If you have any questions or need to initiate a return or refund, please contact our customer support team at info@krishita.com. We're happy to assist you.